The MMA Help Desk provides technical system support to CMS business partners for the implementation and operation of Medicare Parts C and D. This systems information is provided to assist external business partners with connectivity, testing and data exchange with CMS.

Bulletin Board

• November 26, 2008 – Delayed – NoRx File Transmission for December

The NoRx file for December that was scheduled for transmission on Monday, November 24, 2008, has been delayed. The file will now be transmitted to Plans on Monday, December 1, 2008. Updated text and color versions of the MMA Production Schedule are available for Plans to review in the Downloads section below.

The file name will follow the standard naming convention:

P.Rxxxxx.#NORX.D081201.Thhmmsst

• November 26, 2008 - December Full-Dual File for MA Organizations and Cost Plans

Please review the MA Full Dual File Notification memo in the Downloads section below for details regarding the December MA Full-Dual File. The file is scheduled for transmission on or about Wednesday, December 3, 2008.

• November 18, 2008 – Updated – 2008 EOY Release Memo for Enrollment and Payment Processing Activities

Please review the updated memo in the downloads section below entitled "Updated – Enrollment and Payment Processing Information for the End of 2008 – ACTION" from Thomas Hutchinson and Alan Constantian dated Tuesday, November 18, 2008. Section Q within the memo has been corrected to properly reflect the transmission date for monthly files being distributed in December to read Tuesday, December 23, 2008.

Please direct questions or concerns to the MMA Help Desk at mmahelp@cms.hhs.gov or 1-800-927-8069.

• November 12, 2008 - Weekly TRR - IMPORTANT!

Due to end-of-year processing, CMS has placed enrollment files into a "holding" state. Therefore, the weekly TRR that was scheduled for transmission on Sunday, November 16, 2008, has been cancelled.

Note: The special TRR for PDP reassignments scheduled for transmission on Friday, November 14, 2008 will be transmitted as planned.

Please direct questions or concerns to the MMA Help Desk.

Enrollment and Eligibility System Production Calendar

• NEW! (November 25, 2008) - The MMA Production Schedule for 2008 has been updated to reflect changes to December file transmissions. A text and color version of the calendar is available for Plans to review in the Downloads section below.

Planned Outages

Due to updates of the CMS search engine the MMA Advanced Search option located in the Related Links Inside CMS section will not be functional for a period of time. CMS intends to have the function available by early January. Pending the completion of the upgrade we have removed the MMA Advanced Search link from the MMA portal. Please direct questions or concerns to the MMA Help Desk.

Regularly Scheduled Maintenance

As a reminder, each Sunday night beginning at 6 pm (ET) through Monday morning at 6 am (ET), the Medicare Advantage and Part-D Inquiry System (Common UI) will be unavailable to Plan users for routine scheduled maintenance.

If there are any questions please contact the MMA Help Desk at 1-800-927-8069.

• IACS Weekly System Maintenance - Sunday 6 p.m. to Monday 6 a.m. EST.
• GENTRAN (mailboxes) Weekly System Backup - Sunday 1 a.m. to approximately 3 a.m. EST.

Contacting the MMA Help Desk

Phone: 1-800-927-8069
Email: mmahelp@cms.hhs.gov
Hours of Operation: M-F 6 a.m. to 9 p.m. EST.

 

Downloads
Enrollment and Eligibility System Production Calendar for 2008 (Color-Coded), November 26, 2008 [PDF, 34KB] Enrollment and Eligibility System Production Calendar for 2008 (Text Format), November 26, 2008 [PDF, 29KB] MA Full Dual File Notification, November 26, 2008 [PDF, 36KB] Updated – Enrollment and Payment Processing Information for the End of 2008 – ACTION, November 18, 2008 [PDF, 194KB]
Related Links Inside CMS
There are no Related Links Inside CMS
Related Links Outside CMS
There are no Related Links Outside CMS

 

Page Last Modified: 11/28/2008 2:54:26 PM
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